fsQCA in Management research

Quantitative management researches are overwhelmed with conventional regression analyses and/or structural equation modelling. Most of the regression analyses or SEM provide a single solution to the intended outcome. Whereas, the fsQCA embraces equifinality, meaning that, there being more than one means or set of conditions that lead to or affects the accomplishment of the same END. Drawing on the Configurational theory, it recognises that organisational phenomenon is often part of tightly coupled, holistic system, in which knowledge is lost when a reductionist analytical mode of inquiry is adopted which attempts to isolate individual components of an interdependent system within bivariate empirically testable relationships. In this webinar, the fundamentals of fsQCA will be discussed. It could be highly beneficial for promising researchers as a starting point to employ fsQCA in the management stream

The antecedents and the outcomes of firm’s dominant logic – the dynamic managerial capability perspective

A firm's dominant logic is one of the most critical elements of the firm to make resource allocation and deployment decision. Drawing on dominant logic theory and dynamic managerial capability, this study articulates the antecedents and the outcomes of the practice of a firm's dominant logic. The paper proffers that entrepreneurial sensing, seizing, and transforming capabilities play very crucial role as antecedents to a firm's dominant logic and subsequently improve organisational performance. Eight propositions have been developed to conceptualise the research model. Entrepreneurs should have higher magnitude of dynamic managerial capabilities to increase their abilities to bootstrap resources, which leads to better dominant logic in order to attain superior performance. The outcome of the research will not only benefit academicians but also inform policymakers by providing profound insights that aim at linking and integrating diverse sets of policies pertaining to the creation of entrepreneurial ventures

The antecedents and the outcomes of foreign market knowledge accumulation – the dynamic managerial capability perspective

Purpose: The purpose of this study is to establish the antecedents and the outcomes of foreign market knowledge (FMK) accumulation in the context of emerging economies. The antecedent is dynamic managerial capability (DMC) with managerial human capital, social capital and cognition as its dimensions. The outcomes are financial and non-financial performances. This study bridges the gap by linking individual-level capability and FMK accumulation to achieve performance. Design/methodology/approach: This study has utilized a survey-based approach to collect data. The sample consists of 365 export manufacturing firms operating in the apparel industry of Bangladesh. Structural equation modeling analysis has been used to test the hypothesized model. Findings: The direct effects of managerial social capital and managerial cognition on FMK accumulation are positively significant. The results also show that FMK accumulation fully mediates the relationship between: managerial social capital and financial and non-financial performances and managerial cognition and financial and non-financial performances. Practical implications: Export manufacturing entrepreneurs in the low-tech industry should focus more on the network development and leverage on their cognitive mentality as a global mindset to succeed in international markets. These two factors are critical to accumulate foreign knowledge. Originality/value: This study provides empirical evidence on dynamic managerial capability and FMK accumulation of export manufacturing firms in low-tech emerging economies context. Out of the three building blocks of DMC, this study has found that managerial social capital and managerial cognition of entrepreneurs are crucial as antecedents to FMK accumulation and firm performance

Impacts of dynamic managerial capability and international opportunity identification on firm performance

Purpose: This paper aims to investigate the antecedents and outcomes of international opportunity identification (IOI) in export-manufacturing firms. The fundamental question addressed in this research is: How does dynamic managerial capability (DMC) of entrepreneurs contribute to IOI and success of the firms? Design/methodology/approach: The research model was tested through structural equation modeling among the readymade garment manufacturing firms in the least developed country, Bangladesh. A survey was conducted with a random sampling approach and responses were collected from 390 firms. Findings: The salient findings are: DMC has direct and indirect impacts through IOI on financial and non-financial performance; IOI mediates the relationship between managerial social capital and non-financial performance and between managerial cognition and non-financial performance; IOI has a negative relationship with the financial performance of the firms; and scope of accelerated internationalization positively moderates the relationship between IOI and financial performance of firms. Originality/value: This paper notably shows that DMC of export-manufacturing entrepreneurs leads to the identification of the right kind of opportunities, which, in turn, generate better performance. It is advantageous for this type of firm to operate a business in multiple countries

Measurement scale of international opportunity identification in early internationalization firms

Purpose: The purpose of this paper is to develop the international opportunity identification (IOI) scale through psychometric evaluation in an emerging economy context. Design/methodology/approach: Samples consist of international firms operating in the apparel industry in Bangladesh. Exploratory factor analysis (EFA) was conducted on the first wave of responses to unfold the underlying dimensions of IOI. The second wave of data was used to confirm the validity of IOI scale through confirmatory factor analysis (CFA). Findings: EFA suggests a unidimensional scale, which is supported by CFA. The relationship between IOI and financial performance is significant and confirms nomological validity. Results also confirm the validity and reliability of the IOI scale. Originality/value: This study indicates that IOI is a reliable and valid scale to measure the strategic action of the international firms operating in emerging economies, and has a positive relationship with financial performance

Prior Experience and Export Performance: The Missing Link of Global Vision

Despite the scholarly interest in the prior experience of entrepreneurs expressed by the field of International Entrepreneurship, empirical investigation linking prior experience with international performance leads to inconclusive and conflicting results. Based on the concept of human capital and resource-based theory, this study provides a supplementary explanation by integrating global vision —the cognitive capital of the entrepreneur related to an international orientation— into this relationship. The study hypothesises that there is no direct relationship between entrepreneurs’ prior experience and export performance; rather, this relationship is mediated by an entrepreneur’s global vision. The hypotheses were tested using structural equation modelling, drawing on a sample of 332 early internationalising SMEs in Bangladesh. To overcome the cognitive inertia resulting from prior experiences, entrepreneurs must focus on their cognitive capabilities, in particular the ability to see the world through a global lens. In order to improve export performance, policymakers must also provide additional support to strengthen entrepreneurs’ global vision

Using SERVQUAL to determine Generation Y’s satisfaction towards hoteling industry in Malaysia

Purpose: The purpose of this paper is to use SERVQUAL to measure Generation Y’s (Gen Y) perceived service quality and its effects on their satisfaction toward the Malaysian hotel industry. Design/methodology/approach: The required data were collected through questionnaire, distributed to 200 respondents in four areas of Klang Valley. The collected data were put through multiple regression to identify the effect of SERVQUAL dimensions on service quality. Findings: The results reveal that all the elements of SERVQUAL, except tangibility, had a significant and positive relationship with customer satisfaction. Research limitations/implications: It is a niche area research which is done on a small population in a specified geographical area within Malaysia, though its research implications are significant and add significantly to the tourism literature with respect to Gen Y. Practical implications: This research holds importance in the growing service tourism and hoteling industry in Malaysia, where Gen Y holds a key economic position and is predicted to grow even further in the near future. Originality/value: It is a niche area research done on very specific consumers in Malaysia. It, therefore, adds to the emerging field of tourism in relation to Gen Y

Revisiting entrepreneurial capabilities and export market orientation: a multi-scale investigation in an emerging economy

Purpose: The study aims to bridge entrepreneurial capability, export market orientation and the international performance of international new ventures (INVs). Thus, multi-scale entrepreneurial capabilities have been adopted to provide more profound insights into the early literature on internationalisation. Since little is known about the antecedents of export market orientation, the performance outcome of this is ambiguous. This study aims to enhance knowledge in this pressing research area. Design and Methodology: The sample of this study consists of data (354 firms) from INVs operating in the apparel industry of an emerging economy, namely, Bangladesh. Structural equation modelling has been used to investigate the hypothesised relationships. Findings: For the Deshpande and Farley (1999) scale, the effect of general entrepreneurial capability on intelligence dissemination and responsiveness is positively significant. Similarly, the effects of international entrepreneurial capability on customer orientation, intelligence generation, dissemination, and responsiveness are positively significant. However, general entrepreneurial capability has non-significant effects on customer orientation and intelligence generation. The results also showed that export market orientation positively mediates the relationship between international entrepreneurial capability and firm performance. For Morris and Paul (1987) scale, our hypothesised relationships between capabilities and market orientation are positively significant, and, therefore, support the mediating relationships for both general entrepreneurial capability and international entrepreneurial capability. Originality/value: Merely having capabilities without acknowledging the firm’s strategic orientations is not sufficient to secure superior performance. We urge entrepreneurs to capitalise on their entrepreneurial capabilities to leverage organisation-wide export market-oriented behaviour to achieve superior international performance in emerging economies

The Performance of Export Manufacturing Firms: Roles of International Entrepreneurial Capability and International Opportunity Recognition

Purpose: The international entrepreneurial capability has achieved its legitimacy in international business literature. Leveraging capabilities to recognize opportunities are considered a pivotal strategy to achieve success. Drawing on entrepreneurship literature and opportunity perspective, this study investigates the role of international entrepreneurial capability in enhancing international opportunity recognition (IOR) process and the performance of export manufacturing firms. Design: Structural equation modelling has been used to test the hypothesised relationship on 388 export-manufacturing entrepreneurial firms operating in the apparel industry of Bangladesh. Findings: The results signify that three international entrepreneurial capabilities, namely, international networking capability, learning capability, and marketing capability positively enhance the IOR process of export manufacturing firms. IOR process positively mediates the relationships between these international entrepreneurial capabilities and firm performance. Originality: Merely having the international entrepreneurial capability is not sufficient to escalate the firm performance. It must be amplified by various strategic actions such as IOR process. Entrepreneurs need to capitalise on the international entrepreneurial capability to leverage IOR process and generate non-financial performance success. Entrepreneurial firms that focus more on stimulating non-financial performance can secure better financial performance

Open Innovation Pathway to Firm Performance: the Role of Dynamic Marketing Capability in Malaysian Entrepreneurial Firms

Purpose: This study investigates how firms build strong dynamic marketing capability (DMC) from open innovation (OI) to enhance the performance of entrepreneurial firms. Moreover, this study unfolds DMC's mediating and moderating mechanisms underlying inbound and outbound OI and performance relationships, respectively. Research methodology: To test the research model and hypotheses, this study drew a sample of 251 firms operating in Malaysia using the time-lagged survey method. Structural equation modelling was used in this study to investigate the model relationships. Findings: The findings of this study reveal the positive interplay between inbound OI (knowledge acquisition) and DMC. The outbound OI (knowledge exploitation) in this study is found to mediate the relationship between inbound OI and firm performance. In addition, while the DMC has a mediating effect in the relationship between inbound OI and firm performance, such a capability reinforces the positive relationship between outbound OI and performance. Originality: This study provides a noble insight into the complex interplay between OI and entrepreneurial firms’ performance by developing and testing an integrated framework underpinned by a knowledge-based view and dynamic capability theory. The findings highlight the significance of taking an interdisciplinary and integrated approach to better understand the determinants of entrepreneurial firms’ performance in an emerging country context